Category: Parks and Resorts

Mattox brings 35 years of operations and sports hospitality experience with Delaware North Sportservice to new role BUFFALO, N.Y. – Delaware North, a global hospitality and entertainment company, has appointed Shawn Mattox as chief operating officer (COO) for the company’s Parks and Resorts division. Mattox brings more than 35 years of experience with Delaware North […]

Main caption: Leaders from The Westin Buffalo, including Zachary Rambuss (far left), general manager; Evan Wargo (center), Patina 250 executive chef; Michaela LaJoie (fourth from right), director of sales and marketing; and Tom Long (far right), vice president of lodging for Delaware North Parks and Resorts, have played an integral role in the property’s success […]

Delaware North this spring completed a comprehensive renovation of the Old Faithful Upper General Store in Yellowstone National Park that was designed to modernize the guest experience while preserving the building’s historic character and connection to the park. The store, which serves the millions of annual visitors experiencing Old Faithful – the famous geyser that […]

Waybound Yosemite debuts as first property BUFFALO, N.Y., and FISH CAMP, Calif. (July 7, 2026) —Delaware North Companies Parks & Resorts Inc. (Delaware North Parks & Resorts), a subsidiary of Delaware North Companies Inc. (Delaware North), today unveiled WayboundTM, a purposefully-designed premium alternative lodging brand. The new brand debuted this month with Waybound Yosemite, located […]

Guests visiting Delaware North locations in the U.S. can commemorate the milestone through authentic and exclusive experiences BUFFALO, N.Y. – Delaware North, a global leader in hospitality and entertainment, is celebrating America’s 250th anniversary with an array of events and limited-time activations across its United States operations. Guests can experience America’s history brought to life […]

Delaware North Parks and Resortson June 18 revealeda new attraction forthe millions ofguests visiting Niagara Falls State Park. Above the Roar,locatedinside the Ralph C. Wilson Jr. Welcome Center at the park,isa fully immersive, multisensory virtual reality (VR) experienceandtakes participants on a thrilling journey around the most powerful waterfall in North America. Through exclusive aerial footage, […]

Main Caption: Pictured from left to right at the ribbon cutting in late April are Delaware North’s Casey Nichols, regional visual manager for the U.S., western region; Wes Trump, senior director, Visual Merchandising & Store Design; Holly Felker, director of operations, Yellowstone General Stores; Erin Benike, regional general manager; Derek Zwickey, chief operating officer for […]

Four of Delaware North’s Parks and Resorts locations have been nominatedforCondéNast Traveler 2026 Readers’ Choice Awards. The annual awards are considered the longest-running recognition in the travel industry and aredeterminedsolely by reader votes in each category. Voting is open now through Tuesday, June 30, for any of the below locations in each category — click […]

Kennedy Space Center Visitor Complexin Floridawas front and center as visitors from across the globe gathered to watch the highlyanticipatedlaunch of Artemis II on April 1. The historic event is NASA’s first crewed moon mission in over 50 years and paves the way for future deep space exploration. Delaware North’s team at the visitor complex, […]

The Squire at Grand Canyon and Yavapai Lodge Provide Families A Homebase for Spring Break Exploration GRAND CANYON, Ariz. – Families planning spring break trips can explore the South Rim of Grand Canyon National Park at The Squire at Grand Canyon and Yavapai Lodge. Both properties are operated by Delaware North and offer direct access […]