Delaware North’s team at Wellington International Airport has again been named as New Zealand’s top hospitality team and awarded Service IQ’s Excellence in Training and Staff Development Award.
This is the second time in as many years the Wellington team has received the award, which was recently handed out at the 2016 NZ Hospitality Awards in Auckland.
Harish Purohit, Delaware North’s business manager at Wellington, chalks up the team’s success to training and skill development.
“We support and mentor our staff to pursue their own goals and a sense of direction. There has to be more to it than just turning up to work and getting paid,” Purohit said in a press release. “Our customers can expect to receive a superior service from knowledgeable and helpful employees.”
Delaware North operates seven cafés and bar locations at Wellington International Airport, which is the third busiest in New Zealand. Service IQ, which hands out the annual hospitality awards, is a well-known training partner for the hospitality, tourism, retail and aviation service industries in the country.
PHOTO CAPTION: From left to right at the 2016 NZ Hospitality Awards are Harish Purohit (a business manager for Delaware North), Service IQ CEO Dean Minchington and Ron Cherian, Delaware North’s general manager at Wellington Airport.