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Delaware North acquires Illinois route gaming business GEM

Global hospitality company makes another addition to complement its regional casino portfolio

BUFFALO, N.Y., and NAPERVILLE, Ill. (May 5, 2016)Delaware North, a global leader in hospitality and food service and an innovative operator of regional destination casinos, has completed the acquisition of GEM (Gaming & Entertainment Management – Illinois LLC), the third largest video gaming terminal (VGT) route operator in Illinois.
GEM operates nearly 1,800 VGTs at 438 sites – strategic, high-traffic locations such as bars, restaurants,gem-7845218 convenience stores, truck stops, bowling alleys and fraternal organizations. Revenue is split approximately in thirds between the location owner, the VGT operator and the state, with a portion of the state share going to the local municipality.
Illinois limits route locations to a maximum of five VGTs and puts lower limits on wagering and payouts than what patrons experience at casinos. Nonetheless, the industry has experienced steady growth in the state since the Illinois Regulated Route System went live in 2012, and GEM’s growth has been significant, especially with the September 2015 acquisition of a smaller operator.
“The acquisition of GEM, which operates the equivalent of a large gaming venue but spread over the entire state, complements our traditional casino portfolio and positions us for growth in this emerging sector,” said Brian Hansberry, president of Delaware North’s gaming business.
“GEM President Bill Nader and his management team bring great gaming and logistics experience and expertise in this sector that would have been difficult to develop in a start-up operation. With GEM we can leverage opportunities for expansion of route gaming to other states,” Hansberry said.
The VGT model in Illinois has been a boon to the state and is highly likely to be replicated in other states and territories. In Illinois, while existing casino operators (including Delaware North’s Jumer’s Casino & Hotel) were hurt by the introduction of VGTs, the total gaming revenue base has increased dramatically.
“Delaware North brings a wealth of talent and resources to GEM, and its global experience in gaming, sports, hospitality, food service and marketing will help propel GEM to the next level in the route industry,” GEM President Bill Nader said. “Being part of a family-owned and associate-focused company with such a rich history is very exciting for our team, and GEM is proud to be part of the Delaware North family.” 
Terms of the acquisition are not being disclosed. Wells Fargo Securities acted as exclusive financial advisor to Delaware North. Shillan Co. LLC acted as exclusive financial advisor to GEM.

The acquisition of GEM represents the second significant acquisition for Delaware North’s gaming business this year. In March, Delaware North acquired Ruby Seven Studios, a leading developer of social casino gaming applications. In April, they launched Lucky North, Delaware North’s own mobile and online social gaming platform.
About GEM
GEM (Gaming & Entertainment Management – Illinois LLC), based in Naperville outside of Chicago, is one of the largest and fastest growing video gaming terminal (VGT) route operators in Illinois. Beyond traditional casinos, GEM’s VGTs are found in bars, restaurants, truck stops, fraternal organizations and other locations. GEM provides the most state-of-the-art equipment available in the market and the experience and expertise to make our locations successful. For more information, visit
About Delaware North Gaming
Delaware North Gaming is one of the most innovative gaming operators in the country, operating regional casino destinations with slot and video gaming machines, table games, poker rooms, racetracks, racing simulcast centers, restaurants, lounges, nightclubs, sports bars, event centers, retail shops and hotels. Delaware North Gaming owns and operates entertainment destinations in New York, Illinois, Florida, Arizona, West Virginia, Arkansas and Ohio. Delaware North Gaming is a subsidiary of Delaware North, a global leader in hospitality and food service. For more information, visit
About Delaware North
Delaware North is one of the largest privately-held hospitality and food service companies in the world. Founded in 1915 and owned by the Jacobs family for 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 60,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than 500 million guests annually. Delaware North has annual revenue of about $3 billion in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming, and specialty retail industries. Learn more about Delaware North at

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