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Expanded Credit Card Service to Improve Guest Experience, Getting Fans Back to the Action Quickly
ST. LOUIS (Sept 15, 2008) - The St. Louis Rams and Delaware North Companies Sportservice, the food service provider at the Edward Jones Dome and more than 50 professional venues across the United States and Canada, announced today that the Dome is now accepting credit cards at nearly every point-of-sale location within the facility. Expanded credit card services were implemented this year to enhance the overall guest experience, expedite concession and merchandise transactions and enable fans to get back to the action more quickly. Previously, concessions at the Dome were cash only, with automatic teller machines (ATMs) available throughout the building.
"By bringing credit card acceptance to nearly every point-of-sale location, we're creating an extra level of convenience for fans," said Bob Wallace, executive vice president, St. Louis Rams. "Listening and responding to their changing needs is extremely important to us, and this is one of the many ways we're improving the game day experience for St. Louis fans this year. If fans forget cash, we can now accommodate them at the register, versus directing them to the nearest ATM. We're excited about the upgrade and confident the fans will be too."
At least 315 permanent locations will boast the service, while fans can also swipe their credit cards at 160 portable locations within the Dome. The new technology first became available for Rams fans at the first preseason game on Aug. 16 against the San Diego Chargers.
About Delaware North Companies Sportservice
Delaware North Companies Sportservice is one of the nation's leading food, beverage and retail management companies, providing concessions, gourmet catering and fine dining operations at more than 50 professional sporting venues, entertainment complexes and convention centers across the United States and Canada. Sportservice is the provider of choice for an impressive client roster including the World Series, the National Hockey League and Major League Baseball's All-Star games, Stanley Cup Championships and the Olympic Games.
Throughout its 90-year history, Sportservice has demonstrated that it knows what it takes to effectively develop, operate and manage multi-faceted kitchens, restaurants, suites, fine dining and retail facilities in order to meet the changing demands of today's fans. From introducing healthier food selections and creative cuisine to twists on traditional fare and new organic options, Sportservice continues to innovate and enhance the fan experience.
About Delaware North Companies
Delaware North Companies is one of the world's leading hospitality and food service providers. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, Delaware North Companies Travel Hospitality Services, Delaware North Companies Sportservice, Delaware North Companies International and Delaware North Companies Boston, owner of TD Banknorth Garden. Delaware North Companies is one of the largest privately held companies in the United States with revenues exceeding $2 billion annually and 40,000 associates serving half a billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit www.DelawareNorth.com.