VOL 27 ISSUE 29, July 27, 2026
Main caption: The Delaware North U.K. team responsible for meetings and events at London Stadium received two awards at the 2026 Stadium Events & Hospitality Awards held earlier this month. Pictured during the event, left to right, are Macey Willetts, business account manager; Marina Bekrou, events planning manager; Stuart Gavin, Meetings & Events (M&E) director; Nikhil Shah, business account manager; Roshan Jorjani, business account manager, M&E marketing lead; and Tom Harris, senior sales manager.
The Delaware North U.K. Meetings & Events (M&E) team supporting non-match day events and company operations at London Stadium recently earned recognition at two industry awards.
London Stadium had a strong showing at the 2026 Stadium Events & Hospitality Awards earlier this month, capturing two honors for its venue experience and event inquiry services:
Non-Matchday Mystery Shoppers Award: This award is based on a mystery-shopper corporate event sales inquiry call. Delaware North’s team received a near-perfect score of 97%, with Mahta Ebrahimi, event sales executive, recognized for her exceptional service and professionalism during the evaluation.
Event Agents’ Choice Award: This award is independently voted on by event agents who have submitted a non-matchday inquiry to U.K. stadium venues since April 2025. Agents are asked to cast a single vote for the stadium venue that provided the best event inquiry experience.
Tom Harris, senior M&E sales manager, leads the team responsible for managing a high volume of agent inquiries – with 483 inquires received by the team since last April.
“This award is all about the agents’ perception of how they engage with us,” said Stuart Gavin, M&E director.
London Stadium was named a finalist for Most Versatile Venue (up to 500 theater-style seats), during the annual Conference & Events Awards held last month, which recognizes leading venues across the U.K.
“These accolades are the result of a greater team effort and a shared commitment to innovation and exceptional guest service,” Gavin said. “While M&E plays a small part within a world class venue, we are relentless in finding new ways to elevate the guest experience and continue achieving even greater recognition and results year after year.”