VOL 26 ISSUE 23, June 9, 2025
In the dynamic world of hospitality, women are finding strength and success through the power of supportive networks.
In a compelling article, “The Importance of Supportive Networks for Women in Hospitality,” Forbes contributor Roger Sands interviewed Amy Latimer, executive vice president and chief operating officer at Delaware North, and Leora Halpern Lanz, associate professor, Boston University School of Hospitality Administration, who both shared how connections with women in various industries and roles has positively impacted their professional experiences.
“Women bring unique perspectives and experiences to the table, enhancing decision-making processes and driving innovation across the board,” Sands wrote. “When women feel supported and valued, they are more likely to be engaged, satisfied and committed to their profession. A more diverse, satisfied workforce can better understand and cater to the needs of a wider range of guests.”
Forbes is a highly respected national business platform seen by more than 70 million readers. Latimer’s portion of the article can be found below.
Explain the importance of creating supportive networks for women in hospitality.
I can’t stress enough how important it is to have a strong network of women – it’s something I rely on in both my personal and professional life. When I connect with women in the industry, it’s not just about swapping ideas, it’s about having a trusted source for advice on everything from product to strategy to decision-making. There’s real value in being able to pick up the phone and say: “This is what I’m dealing with. Have you been here before? How did you handle it?”
That doesn’t mean I don’t seek out insights from men, of course I do. But there are moments when I need a perspective that speaks directly to my experience. It’s especially helpful when I’m talking to another woman who has managed leadership challenges and understands the nuances of strategy and decision-making from a similar lens. I’m not looking for an echo chamber. I want someone who can help me think through every angle. The best conversations happen when I’m talking to someone who’s been in my shoes, whether they’re in my industry or a different field.
Building these networks isn’t just about professional growth. It’s about creating a space where women can lift each other up and ensure that no one has to figure it all out on their own.
Describe the benefits of collaboration among women to overcome shared challenges.
One of the most valuable things about having a supportive network of women is that, more often than not, someone has already faced the challenge you’re dealing with. I’ve found that women in my network bring a wealth of experience, whether it’s institutional knowledge, hard-earned lessons or perspectives from different levels of leadership. And the best part? They don’t just share the wins – they talk about the tough parts, too. I love that. The women I’ve surrounded myself with are not afraid to admit what they found challenging, or even what they’ve gotten wrong. The warning signs, the things to consider, what didn’t go according to plan and how they tackled it. That’s how real support works – it’s about making sure the next woman up is prepared, informed and confident in her own decisions.
I also believe in leaning into these networks regularly – not just when I need something. The best relationships are built over time, with check-ins, lunches and coffee catchups that have no agenda other than staying connected. You have to put pennies in the jar, you can’t just withdraw. And every time I take the time to invest in these relationships, I walk away feeling energized. That’s the power of women supporting women.