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Delaware North announces opening of national call centre at Mindil Beach Casino Resort

DARWIN, N.T., AUSTRALIA – Delaware North today officially announced the opening of a new national call centre based at its Mindil Beach Casino Resort.mbcrribbon-7553023
Mark Bennett, General Manager of Mindil Beach Casino Resort, was joined by Northern Territory Chief Minister, Hon Michael Gunner MLA and Deputy Chief Minister, Hon Nicole Manison MLA for a special ribbon-cutting ceremony to commemorate the national call centre’s opening.
Establishing the call centre has led to the immediate creation of six jobs – a number that is expected to increase as Delaware North continues to expand its operations throughout Australia and New Zealand. Delaware North currently employs more than 500 people at Mindil Beach Casino Resort, making it one of the largest private-sector employers in Darwin.
Gary Brown, Delaware North Managing Director, Australia & New Zealand, said the opening of the centre is an important step for Delaware North as it continues to create jobs and invest in the leisure and tourism sector across Australia and New Zealand.  
“Since becoming stewards of the fantastic Mindil Beach Casino Resort nearly one year ago, we’ve relished the opportunity to grow our presence and improve amenities for our guests to enjoy,” Brown said.
“Our new call centre is a significant step for the business as it means we have the ability to directly oversee and manage reservations for our guests at our iconic properties across Australia, such as Kings Canyon Resort here in the NT, El Questro Resort in the Kimberley and Lizard Island Resort on the Great Barrier Reef.
“Our growth has been evident over the last 18 months through significant expansion in the tourism and leisure segments, highlighted by last year’s acquisition of Mindil Beach Casino Resort and the opening of a range of new dining and hospitality concepts at stadiums and airports across Australia,” said Brown.
Brown said despite a challenging economic environment, Delaware North had prioritised upgrades to the Mindil Beach Casino Resort with $20 million earmarked for improvements and upgrades to the popular destination.
“Last year saw Delaware North invest $8 million to perform important upgrades, and we intend to build on this with $12 million earmarked for new furniture, air-conditioning, painting and upgrades to audio-visual, IT and other essential equipment.
“This will help to cement Mindil Beach Casino Resort as the premier tourism and leisure destination in the Northern Territory and help create jobs and drive spending in the local economy,” Brown said.

Photo Caption: The ribbon cutting ceremony was attended by (from left to right): Northern Territory Deputy Chief Minister, Hon Nicole Manison MLA; Northern Territory Chief Minister, Hon Michael Gunner MLA; Mark Bennett, General Manager, Mindil Beach Casino Resort; and Gemma Chohdri, Marketing Manager of Hospitality & Events, Mindil Beach Casino Resort.