06.07.2019
Midwest Gaming and Destinations Magazine recently published its 2019 Readers’ Choice Awards. Jumer’s Casino & Hotel in Rock Island, Ill. -- owned and operated by Delaware North since 2011 -- gathered a total of 13 awards in 15 categories for Illinois casinos. Six of these awards were ranked first place, including Best Casino Personnel and Best Customer Service.

The poll’s results were revealed in the magazine’s May/June edition.

First Place
Best Poker Room, Best Advertising, Best Restaurant, Best Entertainment, Best Casino Personnel, Best Customer Service

Second Place
Best Rooms, Best Entertainment Venue

Third Place
Best Overall Property, Best Nightlife, Best Casino Floor, Best Buffet, Best Theme

“We are extremely proud to be honored again by the readers of Midwest Gaming and Destinations,” said Travis Hankins, interim general manager of Jumer’s Casino & Hotel.

“In particular, to be voted the Best Casino Personnel and Customer Service in Illinois is extremely gratifying, as the guest experience is at the heart of everything we do,” Hankins added. “These awards would not be possible if not for the outstanding efforts of all of our associates to deliver a guest experience that sets Jumer’s apart.”
<< Back