BUFFALO, N.Y. (March 12, 2007) – Delaware North Companies Travel & Hospitality Services earned numerous honors at the announcement of Airport Revenue News’ 2007 Best Concessions Poll Winners. Delaware North Companies operations at Detroit Metropolitan Wayne County Airport helped the site pick up four first-place honors along with another second place award and a life-time achievement recognition.
“We like to let our hard work speak for itself,” stated Nick Biello, President of Delaware North Companies Travel and Hospitality Services. “We are proud to have our efforts recognized in this way. It was through a lot of hard work, a strong partnership and a unified vision with the concession team at the Detroit Metropolitan Wayne County Airport that we were able to win these awards”
Detroit Metropolitan Wayne County Airport picked up first place honors for the Airport with the Best Overall Concession Program (McNamara Terminal), Airport with the Best Concessions Management Team (McNamara Terminal), Airport with the Best Overall Concession Program Design (McNamara Terminal) and Airport with the most unique services. It took home second place for the Airport with the Best Customer Service and Wayne County Airport Authority CEO Lester Robinson also received the Airport Revenue News’ prestigious Best Director of the Year award at the ceremony.
“Clearly, those awards tell you it was a banner year for our Detroit operations,” Biello added. “But, we deliver the same quality and creativity to all of our airport locations. These awards only fuel our desire to become better as a company and better serve our customers every day.”
Delaware North Companies also received top individual honors for Three Irish / Guinness Pub and Fuddruckers located on concourses B & C, in McNamara Terminal at Detroit Metropolitan Wayne County Airport. Both restaurants were named Best New Food & Beverage Concepts and The Irish / Guinness Pub also received a second place mention for Best Restaurant Design.
Delaware North Companies learned of their achievements at Airport Revenue News’ 2007 Best Concession Awards in Palm Beach Gardens, Florida earlier this month. The awards and ceremony were the culmination of three successful days of exhibiting, networking and learning at ARN’s Airport Revenue Conference & Exhibition.
About Delaware North Companies Travel Hospitality Services
Delaware North Companies Travel Hospitality Services, a subsidiary of Delaware North Companies, is one of the nation’s leading airport food service and retail companies, operating 300 restaurants and retail outlets in more than 25 airports worldwide, and serving more than 350 million customers each year. The GuestPathSM customer service training program ensures that all Delaware North Companies Travel Hospitality Services associates embody the company’s vision of “Providing Care and Comfort to People Away from Home.”
About Delaware North Companies
Delaware North Companies is one of the world’s leading hospitality and food service providers. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, Delaware North Companies Travel Hospitality Services, Delaware North Companies Sportservice, Delaware North Companies International, TD Banknorth Garden, and American Park ‘n Swap. Delaware North Companies is one of the largest privately held companies in the United States with revenues approaching $2 billion annually and 40,000 associates serving half a billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit www.DelawareNorth.com.