Tenaya Lodge at Yosemite’s Sean Mangold achieves highest dining hospitality certification
FISH CAMP, Calf.  (June 20, 2013) – Sean Mangold, director of food and beverage at Tenaya Lodge at Yosemite, has earned the highest level certification offered by the Federation of Dining Room Professionals (FDRP): Hospitality Grand Master (HGM).
Delaware North Companies Parks & Resorts, a global hospitality management company that serves millions of guests at several other national parks, owns and operates Tenaya Lodge, a destination resort and spa located near the south gate of Yosemite National Park.
Mangold was previously certified as a Dining Room Master (DRM) and is also an FDRP-accredited trainer. He has guided front-of-the-house managers at Tenaya Lodge and at other Delaware North locations in completing the Certified Dining Room Professional program. Mangold is Delaware North’s first hospitality professional to earn the prestigious HGM certification.
"Having this caliber of guest service training within our organization is extremely beneficial to Delaware North Companies, and of course to our guests. We are thrilled that Sean has achieved this level of certification," said Christian De Vos, vice president of food and beverage and guest service for Delaware North Companies Parks & Resorts.
In late 2012, Mangold served as the trainer for the Certified Dining Room Professional program through the Federation of Dining Room Professionals. Under his instruction, three food and beverage managers and one executive steward – Bob  Mellana, Teresa Shanks, Andrew Platfoot and Matthew Cuthbert, respectively –- completed the program.
The program requires each manager to meet certain prerequisites in career accomplishments, and complete a thorough testing process that verifies they have the experience, knowledge and skills required to perform at the professional level.  
Currently, Mangold is administering additional certifications throughout Delaware North Companies Parks & Resorts. Four master-level certifications, two professional-level certifications, and multiple associate-level certifications are set to be accomplished by year’s end.
About Delaware North Companies Parks & Resorts
Delaware North Companies Parks & Resorts is an industry leader, providing Stewardship and Hospitality in Special Places SM with hotel, retail, food service, recreation and transportation operations at historic and scenic properties in North America and Australia. The company operates Kennedy Space Center Visitor Complex in Florida; in Yellowstone, Grand Canyon, Sequoia and Yosemite national parks, including The Ahwahnee and other Yosemite lodges; The Lodge at Geneva-on-the-Lake in Ohio; Gideon Putnam Resort in Saratoga Springs, N.Y.; and in Niagara Falls State Park. The company also owns and operates Tenaya Lodge at Yosemite; Harrison Hot Springs Resort & Spa in British Columbia; the Park Gate Lodges at Yellowstone, which are the West Yellowstone Holiday Inn, Gray Wolf Inn and Suites and Yellowstone Park Hotel, all located at the park’s west gate in West Yellowstone, Mont.; and five luxury resorts in Australia: Lizard Island Resort, Heron Island Resort, Wilson Island Resort, Kings Canyon Resort and El Questro Homestead and Wilderness Park. To learn more about Delaware North Companies’ hospitality management expertise, visit http://www.delawarenorth.com/parks-and-resorts-home.aspx.
About Delaware North Companies
Delaware North Companies is one of the largest and most admired privately held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, Delaware North Companies Travel Hospitality Services, Delaware North Companies Sportservice, Delaware North Companies International and Delaware North Companies Boston, owner of TD Garden. Delaware North Companies has revenue exceeding $2.6 billion annually and 55,000 associates serving half a billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit www.DelawareNorth.com.


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