Glen White, Delaware North Companies
(716) 858-5753


BUFFALO, N.Y. ( June 27, 2007) – Reaffirming its commitment to its long-standing airport and travel hospitality operating division, Delaware North Companies announced some important developments today. The announcement was made by Dennis Szefel, group president of the company’s hospitality operations. Delaware North Companies is a global leader in hospitality with operations in the United States, Canada, Australia, New Zealand and the United Kingdom. 

“Just over a year ago, we changed the name of our airport and toll road business from CA One Services to Delaware North Companies Travel Hospitality Services. Since then, we have focused on how we can bring the full resources and benefits of Delaware North to the airport and toll road community. Delaware North Companies has built a world-class reputation in the hospitality, sports, hotel and food service industry. We are known throughout the world for excellence in venues ranging from Wembley Stadium in the United Kingdom to Kennedy Space Center in Florida and Boston’s TD Banknorth Garden. We know that the airport and toll road industry will benefit from our award-winning international hospitality experience, world-class service and operational excellence. This is the power of the Delaware North brand,” Szefel said. 

In order to build upon its strategy for further retention, growth and entry into new markets, the company announced that it will be conducting a global search for a new president of its Travel Hospitality Services division. Nick Biello, currently president and chief operating officer, will continue with the company as its chief operating officer. Szefel will assume a more direct role with the airport business until a successor can be named. Biello’s focus will be on the company’s operational excellence and guest service platform. The company will retain a nationally-known, executive recruiting firm for the high-level search. 

“Delaware North Companies is an exceptional company—one that is brimming with talented leaders, dedicated associates and some of the most respected venues in the world as part of its portfolio. We are confident that we will find an incredibly talented executive with hospitality experience and entrepreneurial vision who can help us bring a new, creative flair to airport and toll road dining and retail—from global brands to chic boutiques,” Szefel said. 

The company announced that it expects to begin the search immediately. The new position will be based at the company’s global headquarters in Buffalo, N.Y. Interested candidates are asked to reply in confidence to Delaware North Companies Career Center located on its global career site at

About Delaware North Companies Travel Hospitality Services
Delaware North Companies Travel Hospitality Services, a subsidiary of Delaware North Companies, is one of the nation’s leading airport food service and retail companies, operating 300 restaurants and retail outlets in more than 25 airports worldwide, and serving more than 350 million customers each year. The GuestPathSM customer service training program ensures that all Delaware North Companies Travel Hospitality Services associates embody the company’s vision of “Providing Care and Comfort to People Away from Home.”

About Delaware North Companies
Delaware North Companies is one of the world's leading hospitality and food service providers. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, Delaware North Companies Travel Hospitality Services, Delaware North Companies Sportservice, Delaware North Companies International, TD Banknorth Garden, and American Park 'n Swap. Delaware North Companies is one of the largest privately held companies in the United States with revenues approaching $2 billion annually and 40,000 associates serving half a billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit

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