Position: President, Sportservice

James Taylor was named president of Delaware North Sportservice in November 2019.
In his role, Taylor is responsible for providing oversight and strategic direction to the entire Sportservice division, which serves sports fans in more than 50 stadiums, ballparks and arenas. He works with the division’s operational vice presidents and each venue’s general manager to establish and execute annual strategic business plans while pursuing operational efficiencies, new business opportunities and favorable business results.

Taylor also oversees Delaware North’s operating locations in the United Kingdom, which includes Wembley Stadium and five other sporting venues, as well as restaurants at London’s Heathrow Airport and four other airports and travel centers.

Taylor joined Delaware North Sportservice as chief operating officer in April 2019 from Sodexo, where he most recently served as CEO of the company’s health care division in the United Kingdom, which included oversight of 187 client sites and 6,000 employees. In addition to directly overseeing the division’s top leadership team, Taylor led the development of a new strategic plan that improved brand positions, maximized long-term earnings and upheld the company’s corporate mission, vision and values.
Prior to his role in the U.K., Taylor served for three years as Sodexo’s divisional president for health care in the United States, representing 425 clients and revenue of $1.2 billion. He began his career with Sodexo in 2001 as a senior vice president, before moving up to serve as a corporate vice president for three years and as president of the company’s senior living division for four years.

Taylor graduated from Arkansas Tech University with a bachelor’s degree in business administration and hotel and restaurant studies. He also earned a master’s degree from the University of Maryland and an MBA in economics from Southern Methodist University in Dallas. Taylor was recently named to the board of directors for the Boys & Girls Club of Buffalo.  

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