Position: Chief Information Officer

Bernard Gay serves as Delaware North’s chief information officer, a positon based at the company’s global headquarters in Buffalo, N.Y.

Gay reports to Delaware North Co-CEOs Jerry Jacobs Jr. and Lou Jacobs in serving as a strategic partner to the Office of the CEO. In his role, Gay leads all aspects of Delaware North’s information technology department, including planning, developing, evaluating and implementing strategies to further the organization’s business models and objectives. His responsibilities also include the governance, performance, operations and management of the company’s IT systems and staff.

Gay joined Delaware North in September 2016 with more than 25 years of information technology experience, most recently with Brookfield Hospitality Properties in Fort Lauderdale, Fla., where he served as senior vice president and chief information officer for the massive Atlantis Paradise Island resort in the Bahamas. In that role – which he served for 10 years – he managed the company’s business and technical vision and directed a strategic organizational transformation.

Prior to that, Gay held a variety of IT leadership roles at prominent global companies such as Royal Caribbean Cruises Ltd., Cintas Corporation and Rubbermaid Inc.

Gay holds a bachelor’s degree in management information systems and business administration from Gardner Webb University in Boiling Springs, N.C., and a Masters of Business Administration from the Rochester (N.Y.) Institute of Technology. He currently serves on the board of the Information Technology Senior Management Forum (ITSMF).
 

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