04.23.2013
Concessionaire will operate lodge, restaurant, shuttle service and retail stores
BEDFORD, Va.(April 22, 2013) –Delaware North Companies Parks & Resorts, a global leader in hospitality, has been awarded a 10 year contract for management of Peaks of Otter Lodge and Restaurant, as well as its retail stores and shuttle service. Peaks of Otter Lodge is located along the Blue Ridge Parkway at Milepost 86 in Bedford, Va.  

 “We are proud to add Peaks of Otter to our strong portfolio of accommodations, restaurants and guest services,” said President of Parks & Resorts Rick Abramson. “Delaware North will bring experienced management staff and chefs to Peaks of Otter. We will also bring our environmental management system GreenPath, and our customer service process GuestPath, to ensure the highest quality of service to our guests in Virginia.”

The Lodge and its services will be operated seasonally. Peaks of Otter Lodge is a 63-room facility offering scenic views of Abbott Lake. The Peaks of Otter Restaurant features home-cooked meals for breakfast, lunch and dinner. Delaware North will also operate the gift shop and the Country Store, which serves area campers and hikers.

In addition, Delaware North will provide catering for special events and vending. It will also operate the Sharp Top Bus, which transports passengers to within 1,500 feet of the top of Sharp Mountain.

Delaware North Parks & Resorts division has over 20 years of experience in a variety of venues. It currently holds management contracts with the National Park System in Yosemite, Yellowstone and Grand Canyon. Additionally, Delaware North is operating its first season with Shenandoah National Park. Shenandoah is located 2.5 hours north of Bedford, Va.

The Blue Ridge Parkway connects Shenandoah National Park to the Great Smoky Mountains National Park in Tennessee. The Parkway is almost 500 miles long and crosses through the states of North Carolina and Virginia along the Blue Ridge mountain range. Land alongside the Parkway is maintained by the National Park Service and, in many places, borders land protected by the U.S. Forest Service. 
About Delaware North Companies Parks & Resorts
Delaware North Companies Parks & Resorts is an industry leader, providing Stewardship and Hospitality in Special PlacesSMwith hotel, retail, food service, recreation and transportation operations at historic and scenic properties in North America and Australia. The company operates Kennedy Space Center Visitor Complex in Florida; in Yellowstone, Grand Canyon, Sequoia, Olympic (Kalaloch Lodge), Shenandoah and Yosemite national parks, including The Ahwahnee and other Yosemite lodges; The Lodge at Geneva-on-the-Lake in Ohio; Harrison Hot Springs Resort & Spa in British Columbia; Gideon Putnam Resort in Saratoga Springs, N.Y.; and in Niagara Falls State Park. The company also owns and operates Tenaya Lodge at Yosemite; the Park Gate Lodges at Yellowstone, which are the West Yellowstone Holiday Inn, Gray Wolf Inn and Suites and Yellowstone Park Hotel, all in West Yellowstone, Mont.; and five luxury resorts in Australia: Lizard Island Resort, Heron Island Resort, Wilson Island Resort, Kings Canyon Resort and El Questro Homestead and Wilderness Park. To learn more about Delaware North Companies’ hospitality management expertise, visit http://www.delawarenorth.com/parks-and-resorts-home.aspx.

About Delaware North Companies
Delaware North Companies is one of the largest and most admired privately held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service. Its family of companies includes Delaware North Companies Parks & Resorts, Delaware North Companies Gaming & Entertainment, Delaware North Companies Travel Hospitality Services, Delaware North Companies Sportservice, Delaware North Companies International and Delaware North Companies Boston, owner of TD Garden. Delaware North Companies has revenue exceeding $2.6 billion annually and 55,000 associates serving half a billion customers in the United States, Canada, the United Kingdom, Australia and New Zealand. For more information, visit www.DelawareNorth.com.  
 

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