It was under his leadership that the team's current management group was assembled and it was a tribute to his stewardship when the Bruins were named as the Sports Business Journal's 2012 Sports Team of the Year based on the criteria of "excellence, growth, creativity, innovation, sound planning, implementation and outcomes."
Jacobs also serves the Bruins as Alternate Governor on the NHL's Board of Governors, a position he has held since 2000. He is a Board member of both the New England Sports Network (NESN) and Total Media Group in San Francisco, a company for which he formerly served as President and CEO.
He is involved in a number of philanthropic causes in the New England area. Jacobs was instrumental in the creation of the Boston Bruins Foundation, whose mission is to assist charitable organizations that demonstrate a strong commitment to enhancing the quality of life for children in the community, and he serves as President of the Foundation.
He is also a member of the Boards of Directors for Ellis Memorial & Eldredge House, Inc., and The Sports Museum.
An avid sports fan, Jacobs is an accomplished equestrian and has served on the United States Equestrian Team. The graduate of Boston College also enjoys show-jumping and playing hockey in his spare time.
As a principal of Delaware North, Jacobs helps lead the company's long-term business strategy. Delaware North is one of the world’s leading hospitality and food service companies and one of the largest and most admired privately held companies in the United States with more than $3 billion in annual revenue and 60,000 associates serving half a billion customers in the United States, Canada, United Kingdom, Australia, New Zealand and Asia. The company’s operations include global sports stadia and arenas, worldwide airports, destination resorts, national and state parks and gaming and entertainment venues with locations ranging from Kennedy Space Center Visitor Complex and Yosemite National Park to London’s Wembley Stadium and the Australian Open. In 2014 Delaware North also acquired a majority interest in Patina Restaurant Group, a leader in the premium segment of the restaurant and catering industry.
Jacobs and his wife Kim have a deep commitment to charitable endeavors and work with, among others, the Dana Farber Cancer Institute, Boston's Children's Hospital, Bridge over Troubled Waters, and the Cardinal Cushing School.
They have three children.